Support paths for downloader product teams

Contact Video Download API support

Choose the fastest path for sales, product, pricing, technical documentation, templates, login, and direct support questions about the Video Download API.

Open contact form Open API docs

Need a starting point?

Route the question before opening a ticket

REST API overview Review the primary product flow before contacting support. Pricing questions Estimate usage first, then ask support about edge cases.

Support directory

Pick the path that matches the question

The public support hub keeps marketing visitors out of dead ends while preserving the existing authenticated contact route for dashboard users.

Sales and product questions

Ask which Video Download API path fits your product, expected usage, and launch timeline.

Ask product support

Technical docs

Open the API reference for request parameters, progress polling, authentication, and response examples.

Open API docs

Pricing questions

Model pay-as-you-go usage for audio, MP4, subtitle, transcript, and longer YouTube download jobs.

View pricing

Templates and resources

Compare REST API, Widget API, Card API, Button API, and downloadable starter templates.

Browse resources

Login and dashboard

Return to your account for API keys, usage context, and dashboard-based support details.

Direct contact and support

Use the public contact form when you need help from the support team before or after signup.

Open contact form

Direct support

Send account, API, and product questions from the public site.

This form works before signup. Existing users can still log in for dashboard-specific context and account details.